Terms & Conditions

Welcome to Karla's Personalised Bracelets and Jewellery LTD. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order.

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1. 🛍️ Products & Personalisation

• All items are handmade and personalised to order. Please ensure all customisation details are correct before submitting your order.

• Due to the nature of personalised products, slight variations may occur in colour, size, or design.

• We reserve the right to refuse any personalisation requests that contain offensive, inappropriate, or copyrighted content.

2. 💳 Pricing & Payment

• All prices are listed in GBP (£) and include VAT where applicable.

• Payment must be made in full at the time of purchase via our secure checkout.

• We reserve the right to change prices at any time without prior notice.
  3. 🚚 Shipping & Delivery

• Orders are processed within 1–3 business days. Delivery times vary depending on location and shipping method.

• We are not responsible for delays caused by courier services or customs.

• For full details, please refer to our [Shipping Policy].

• 4. 🔁 Returns & Refunds

• Due to the personalised nature of our products, we do not accept returns unless the item is faulty or incorrect.

• If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos and order details.

• Refunds or replacements will be issued at our discretion.

5. 🔐 Privacy & Data Protection

• We respect your privacy. Any personal information provided during checkout is used solely to process your order.

• For more information, please refer to our [Privacy Policy].

6. 📌 Intellectual Property

• All content on this website, including product designs, images, and text, is the property of Karla's Personalised Bracelets and Jewellery LTD and may not be copied or reproduced without permission.

7. ⚖️ Governing Law

• These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the UK courts.